Conversational AI

Conversation workflows that help businesses respond, qualify, and route faster.

Solve’em designs and manages AI conversation journeys for web chat, messaging, service requests, lead qualification, appointment workflows, and human handoff.

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Core capabilities

  • Web chat and messaging journeys
  • FAQ and service automation
  • Lead and appointment qualification
  • Human handoff and reporting
Use cases

From routine inquiries to qualified demand.

The goal is not to add an AI widget. The goal is to design a conversation journey with a business outcome, an owner, and a measurable handoff.

Healthcare inquiries

Service information, appointment request capture, pre-visit instructions, and non-clinical routing.

Vendor lead qualification

Website visitors, campaign responses, event leads, and partner inquiries.

Customer service automation

Common questions, status requests, support triage, and escalation to human teams.

Multilingual journeys

Conversation flows can be scoped for different markets and language requirements.

Deploy Conversational AI as a controlled pilot.

Start with one journey, one audience, and one measurable handoff.

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